Terms of Service
Last Updated: May 27, 2025
Welcome, and thank you for your interest in Fusion AI, operated by Fusion Systems LLC ("Fusion AI," "we," or "us"). These Terms of Service ("Terms") govern your access to and use of our services including our websites, applications, APIs, and related services (collectively, the "Service").
PLEASE READ THESE TERMS CAREFULLY. BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MAY NOT USE THE SERVICE.
1. Overview of Fusion AI Services
Fusion AI provides a unified interface and routing engine (NeuroSwitch) for accessing third-party large language models (LLMs), including but not limited to OpenAI, Anthropic (Claude), and Google Gemini. Users can route queries via NeuroSwitch or directly to providers, monitor usage, and manage billing through the Fusion AI dashboard.
2. Eligibility
You must be at least 13 years of age to use the Service. If under 18, parental or guardian consent is required. If you are using the Service on behalf of an organization, you represent you have the authority to bind that entity to these Terms.
3. Accounts and Registration
You must create an account to access most services. You agree to provide accurate, up-to-date information and maintain the security of your account credentials. You are responsible for all activity under your account.
4. Payments and Credits
4.1
Users pre-purchase credits for use with the Service. Credit purchases are subject to Stripe or BTCPay (Bitcoin/Lightning) terms. Refunds are not guaranteed but may be granted at our discretion within 24 hours of purchase, excluding cryptocurrency payments which are non-refundable.
4.2
Fusion AI may expire unused credits after 365 days. Optional auto-top-up functionality is available and governed by your settings.
4.3
Fusion AI prices are subject to change. You will be notified of major pricing updates.
5. User Content
5.1
You retain rights to your Inputs and Outputs ("User Content"). Output use rights are governed by the terms of each AI provider. We do not use your content for training unless explicitly stated.
5.2
If you opt-in to logging features, you grant Fusion AI a royalty-free license to use, store, and process your content to improve service quality, including debugging and analytics. Logs may be anonymized and used for statistical reporting.
6. Prohibited Conduct
You may not:
- Use the Service for unlawful purposes;
- Violate intellectual property rights;
- Upload malicious code;
- Attempt to access others' accounts;
- Resell or redistribute Service access;
- Bypass security or usage restrictions;
- Abuse the Service in a manner inconsistent with AI Model terms.
7. Termination
Fusion AI may suspend or terminate your access at any time for violations of these Terms. Unused credits may be forfeited if your account is terminated due to a breach.
8. Privacy Policy
Please refer to the Fusion AI Privacy Policy, which is incorporated by reference.
9. Modification of Terms
We may modify these Terms. Material changes will be announced with 30 days' notice. Continued use constitutes acceptance of the revised Terms.
10. Intellectual Property
All content, interfaces, and code on the Service are the property of Fusion AI or its licensors. You may not reproduce, distribute, or create derivative works without permission.
11. Feedback
Suggestions you provide may be used by Fusion AI without compensation.
12. Indemnification
You agree to indemnify and hold Fusion AI harmless from any claims related to your use of the Service.
13. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. FUSION AI DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
14. Limitation of Liability
IN NO EVENT SHALL FUSION AI BE LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRIOR TO THE CLAIM OR \$100, WHICHEVER IS GREATER.
15. Governing Law
These Terms are governed by the laws of the State of Delaware. Venue for legal proceedings shall be in Wilmington, Delaware.
16. Dispute Resolution
Disputes will be resolved via binding arbitration under AAA Rules, except small claims or IP disputes.
17. Electronic Communication
You agree to receive notices electronically. This satisfies legal requirements for written communication.
18. Contact
Fusion AI is operated by Fusion Systems LLC. Contact us at: